DC Water has been in hot water this year with issues surrounding meter replacements and with extremely high IAC fees (Impervious Area Charge). Residents and area cemeteries and churches are seeing high bills, and have not been getting the best customer service from the utility. Even the DC Council is getting involved.

To help provide a path forward and communication, Advisory Neighborhood Commission 4D held a "Water Forum" in late October with residents and representatives from DC Water and the DC Committee on Transportation and the Environment. There were many new revelations concerning how DC Water retroactively charged residents and survey results from attendees. Take a look at the notes, they're worth reading.